Fekg11 Strategic Organizing

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• When an organization willingly adopts different organizational activities, practices, and methods in order to better satisfy the various individuals who have an interest in it, it could be stated the organization is using a(n) ________. stakeholder approach
• According to the ideas proposed by Henry Mintzberg, in which part of an organization would workers who produce the product fit? Technical core
• Ebba is employed by CTZ Options Corporation. Her primary responsibility to the organization is to determine the goals, strategy, and design that will serve to guide organizational endeavors toward the fulfillment of its mission. It is most likely that Claire-Louise's role in the organization places her as a member of which one of the following Groups? Top management
• Of the following, which one is best identified as a communication tool that conveys to employees, customers, and investors exactly what the organization stands for and what it is striving to achieve? Mission statement
• Vinh's company manufactures bath products. The company packages its products in beautiful hand-blown glass decanters. No two decanters are exactly alike and these decanters have become collectable pieces with a modest resale value. The type of strategy Vinh's company is most likely using is a(n) ________ strategy. differentiation
• The legal department of "The N Factory" is constantly monitoring developments in government policies and national and international politics. This department is most likely engaging in which of the following? Boundary-spanning
• ________ refers to using technology to quickly and cost effectively assemble goods of which each is uniquely designed to fit the demands of individual customers. Mass customization
• Emma works in a beauty salon owned by Johan. Johan has directed his employees to sell the salon's hair care products to customers or lose their jobs. He has demanded the workers tell the customers that they will keep their natural hair colour from ever turning grey if they use the salon's products. Emma knows this to be false, but also realizes her job depends on doing as her employer has directed. It can be stated Emma is facing a(n) ________. ethical dilemma
• Which one of the following statements does not represent the concept of empowerment? At Sandy's company, all directives and guidelines are generated only by the members of upper management.
• ________ power is derived from personal characteristics: people admire the manager and want to be like or identify with the manager out of respect and admiration. Referent
• A dimension of technology in which work activities can be reduced to mechanical steps and participants can follow an objective, computational procedure to solve problems. Analyzability
• Activities that link and coordinate an organization with key elements in the external Environment. Boundary spanning
• Things with an independent or absolute degree of fundamental need satisfaction Non-positional goods
• Activities that absorb uncertainty from the environment Buffering roles
• A culture with an internal focus and a consistency orientation for stable environments Bureaucratic culture
• Looking in the immediate environment for a solution to quickly resolve a problem Problemistic search
• Activities and structures focusing less on substantial practice or quality than on signal in what is positive, impressive and fascinating Illusion tricks / pseudo-events or pseudo structures
• Accepting a satisfactory rather than a maximum level of performance, enabling managers to achieve several goals at the same time Satisficing
• The differences in cognitive and emotional orientations among managers in different functional departments and the difference in formal structures among these departments Differentiation
• Those sectors that may not directly affect the daily operations of a firm but will indirectly influence it General environment
• Charles Perrow developed a model for departmental technologies, with four distinct types. If tasks are highly formalized and standardized, and vary little, the technology is a(n) Routine technology
• Bears Ball Bearings is a manufacturing company that produces large quantities of standardized products. The production line ends in a warehouse where the ball bearings are stored, and from which they are shipped in standardized packages containing 10, 100 or 500 ball bearings. Which type of production is this company most likely engaging in? Large-batch production
• When a department, unit, or team within an organization develops its own type of culture to reflect their common problems, goals, or experiences, the following has arisen: A subculture
• The Danish national football (soccer) team managed to win the European Championships of 1992 in spite of all odds, having not even qualified for the tournament (but gotten their slot when Yugoslavia was banned from all international sports competitions due to the emerging civil war). Denmark coach Richard Møller Nielsen, however, claims to have been well prepared for the task, and determined to win the competition, and emphasized the team spirit and collective goal of the team that he managed to instill in the group. The Danish national team most likely had a(n) Mission culture
• If you look around in the immediate environment for a solution to quickly resolve a problem, and realize that you cannot expect a perfect solution, this is an example of Problemistic search
• In a matrix structure, the departmental grouping option most often used is Multi-focused grouping
• Katie is the head of her department, and leads a team of analysts who monitor the developments in politics and on the market that have relevance for the business area of the firm. In addition, the department is involved in lobbying and communication, to help the firm build and maintain its identity and brand. Katie and her team has a boundary -spanning role
• Which one of the following is not part of the definition of "organization" by Daft et al (2020)? Hierarchically structured
• Which one of the following structural dimensions would include the span of control of managers, and describe who reports to whom in an organization? Hierarchy of authority
• The classic perspective on organization theory and design, pioneered by Fredrick Winslow Taylor, that sought to apply rational calculations to turn organizations into efficient, well-oiled machines, is called the Scientific management perspective
• A broad term that describes the degree to which an organization achieves its goals is Effectiveness
• Pilsner Urquell is one of the world's most famous beers, brewed in the Czech town of Plzen in south Bohemia. The recipe and the taste of the beer has been the same since the founding of the brewery in 1842. Producing six hundred thousand liters of beer every day, Pilsner Urquell has long since reached maximum productivity and has neither the possibility or the ambition to grow further. With a loyal customer base and great care for the preservation and guarding of its brand, Pilsner Urquell is a stable operation whose focus lies almost entirely on internal efficiency and the ability to continue to produce its reliable, high-quality beer. Pilsner Urquell most likely has a Defender strategy
• Which of the following is not one of Porter's competitive strategies? Analyzer strategy
• A group of people within the same organization that are located across the globe and work in different markets and with different product categories, but that meet regularly with the help of online communication tools like Zoom and Teams in order to share information and advice across the organization, can be called a Virtual team
• The difference between a functional matrix structure and a product matrix structure is the influence of different Managers
• Kekulé Chemicals AB and Structural Biology Services AB are two companies with similar customer bases but different products and services. Kekulé Chemicals sells chemicals to the pharmaceutical industry, and Structural Biology Services undertake highly specialized chemical analyses for the same customers. Upon discovering that they serve more or less the same customer bases, the two companies enter into negotiations and eventually sign an agreement that lets their respective sales departments share customer data including contact information. The two companies have thereby entered into a Formal strategic alliance
• In the context of organization theory, the term that describes the tools, techniques and actions that organizations use to transform inputs into outputs is called Technology
• An organization that emerges out of the crisis of too much red tape, where managers learn to work within the bureaucracy without becoming excessively dependent upon it or adding to it, and where formal systems are simplified and partially replaced by teams and task forces that may operate across functions or divisions of the company, is in the Elaboration stage
• A way of making decisions that relies more on experience and judgment than sequential logic or rational reasoning is called Intuitive decision making
• The construction of the railway tunnel through the Hallandsås ridge in northern Skåne began in 1992 with an aggressive plan to finish the project in five years and with a cost of 1.3 billion SEK. Already at an early stage, the project was plagued with mishaps and errors, and significantly delayed. In 1997, a major leak of a poisonous substance that was used to block the passage of groundwater into the tunnel, caused a huge scandal and several years of lawsuits and payment of hundreds of million SEK in damages to local residents and farmers. Also tunnel workers had been injured by exposure to the substance. But the Swedish authorities refused to cancel the project and decided to finish the tunnel although it had become several times more expensive than planned, and very difficult to accomplish. The Swedish minister of transport reportedly said that "if man can go to the moon and back, I think we should also be able to build this tunnel and other tunnels in an environmentally friendly way". The tunnel project stood still until 2005, awaiting the closure of the legal procedures around the leak. Once it was resumed, the tunnel workers slowly and steadily made their way through the ridge, but with major delays and cost increases. In 2015, the tunnel finally opened for traffic, 18 years delayed and costing eleven times the originally projected sum.This episode describes quite clearly an example of Escalating commitment
• When using the goal approach to effectiveness, it is best to use____ goals Operational
• Anna Jones is the CEO of a medium sized manufacturer of bedding and blankets. Anna insists on making all decisions as to the style that is manufactured, the type of material that will be used in each, the sources from whom the company will purchase yard goods, thread and buttons, and the shippers the company will use. Which of these following terms describes the company? Centralization
• All of the following, except____, are ways low uncertainty influences organizational characteristics Many integration roles
• Which type of power does a manager enjoy because of his/her right to promote subordinates? Reward
• What type of culture exists in a flexible environment with an internal strategic Clan culture
• All of the following are visible artifacts of culture except: Values
• A small university department was comprised of 12 academics. During academic meetings when the department was faced with a difficult decision, an academic would suggest they take a break. During the break, 8 academics would adjourn to the coffee room and agree on the decision that would be made. This is an example of: A coalition
• ____ production represents mechanization and standardization one step beyond those in an assembly line Continuous process
• In organizations characterized by very ____ and ____ environments, there are many department and extensive boundary spanning Multi domestic
• Anna Jones is the CEO of a medium-sized manufacturer of bedding and blankets. Anna insists on making all the decisions as to styles that are manufactured, the type of material that will be used in each, the sources from whom the company will purchase yard goods, thread, and buttons, and the shippers the company will use. Which of the following terms describe this company? Centralization
• All of the following, except ____, are ways high-moderate uncertainty influences organizational characteristics. Mechanistic structure : formal, centralized
• What type of culture exists in a stable environment with an external strategic focus? Adaptability
• Max Weber developed the concept of bureaucracy to make organizations: More national and efficient
• The goal of the sociotechnical system approach is to design the organization for: Joint optimization
• All of the following are visible artifacts of culture, except: Feelings
• ____ means providing exactly the service each customer wants and needs. Customized output
• A company that wishes to maintain the basic functional structure, but is having difficulty coordinating across departments because of growth: Should install horizontal linkages
• ___ production represents mechanization and standardization one step beyond those in an assembly line Continuous process
• Achieving lower costs through large volume production often made possible by global expansion Economies of scale
• A dimension of technology in which work activities can be reduced to mechanical steps and participants can follow an objective, computation procedure to solve problems Analyzability
• Technology in which there is high task variety and the conversion process is not analyzable or well understood Non-routine
• The structuring of the organization according to individual products, services, product groups, major projects or profit centers Divisional structure
• Organizational decision making involving many managers and a final choice based on a coalition among those managers Carnegie Model
• The phase in an organization’s life cycle involving are the installation and use of rules, procedures and control systems Formalization stage
• Moving employees from job to job to give them a greater variety of tasks and alleviate boredom Job rotation
• A culture that places emphasis on a clear vision of the organization’s purpose and on the achievements of specific goals Mission culture
• A Structure developed in an effort to give equal emphasis and attention to product and function, or product and geography Matrix organizational structure

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